Delta Air Lines has settled a class-action lawsuit and will pay millions to passengers who were dissatisfied with flight cancellations at the start of the coronavirus pandemic.
U.S. District Judge Eleanor Ross approved the settlement on Thursday. It was agreed to in May.
With a $27.3 million fund set aside for the payments, Delta would issue refunds and 7% interest in cash or credits to individuals who submitted legitimate claims.
According to paperwork submitted to the U.S. District Court for the Northern District of Georgia, 14,096 consumers submitted claims before the deadline of September 15; around 19% of the clients qualified for refunds.
In the deal, Delta did not admit any wrongdoing.
Delta CEO Ed Bastian earlier informed the Department of Transportation that the airline had refunded passengers for delayed flights in the amount of $6 billion since the year 2020 began.
The conflict began with widespread airline disruptions in 2020 and 2021 with the beginning of the COVID-19 epidemic.
The lawsuit claims that Delta Air Lines gave passengers travel credits for upcoming travel arrangements on flights that the airline canceled between March 1, 2020, and April 20, 2021, as opposed to cash reimbursements.
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